Business Training & Consultancy Suite

Public Training Programs, Customised Programs In House Delivery Programs, Residentials

Leadership
Leadership training & consulting
Creativity & Creative Thinking techniques
Concept Development
Small Business training & consulting
Strategic Planning training & consulting
Decision Making training
Negotiation & Influencing skills training
Mentoring & Coaching – consulting & training
Using Emotional Intelligence within a multi-generational workforce

Business Processes
Time Management
Effective Written Communications training
Creating Achievable Goals to get your Results
Strategic Business Planning – including writing business plans
Project Management training
Ideas & concept development consulting
Business Operations
Risk and Contingency Management
Writing Skills

Team Development
Team Effectiveness training & consulting
De-escalation of conflict training
Harassment & Bullying – prevention & responsibilities – consulting & training
Good Communication in Difficult Circumstances training
Dealing with Difficult People & Customers training
Integration of Gen X & Y
Outdoor training activities
Teambuilding & experiential learning
Learning via music activities – consultancy & training

Sales & Customer Service
Upside Down Selling
Customer Service Officers:
- New Starters
- Advanced
Telephone Communications training
Call Centre training

Human Resources & Learning & Development
Interviewing, Recruitment, Induction, Exit training & consulting
Training Needs Analysis
Cert IV in Training
Performance Management
Setting Key Performance Indicators training & consulting
Outplacement Services
Training Design
Instructional Design
Graphic Design

Personal Development
Managing Time, Achievement & Your Career
Work & Life Balance training
Debriefing Staff in Crisis training
Preventing Workplace Bullying training
Stress management training

Administration and Management
Effective Executive Assistant Skills training
Influencing upwards
Assertion techniques
Time Management

Conference planning
Speakers
Actors
Master-of-Ceremonies