Overview

Karen Dempster & Associates Creating Change Pty Ltd recognizes the importance of protecting the privacy of personally identifiable information collected about our clients. For the purposes of this Privacy Statement, the word clients include visitors to our web sites, subscribers to and users of our services, purchasers of our products and advertising customers.

Why do we gather information at all, and how will we use it?

Karen Dempster & Associates Creating Change aims to provide you with better services and more reasons to come back and visit our site. In the future we may use the information you provide us to personalize portions of the site with information of specific interest to you. We analyze what our users like and do not like about the content, products and services on our site so that we can constantly improve it for your use. We may also use information that you have provided us to help focus on advertisements that are shown on our site, to make them of more interest to you.

What information might we acquire?

We may track traffic patterns throughout sites. We may use a feature of your browser called a "cookie" to assign a "User ID". Cookies, by themselves, cannot be used to identify any of our users; it only identifies your computer to our server when you visit our site. Companies placing advertising on our site may have the ability to assign a different cookie to you by a process that Karen Dempster & Associates Creating Change does not control. However, as cookies do not identify individuals, companies will not know who you are and Karen Dempster & Associates Creating Change will not tell them.

Opt-Out Policy

We only send e-mail newsletters to users who ask to receive them. You maintain the absolute discretion as to whether you remain on our mailing list. Each e-mail newsletter you receive has simple instructions on how to immediately unsubscribe.

Personal Information

We collect personal information when we provide our services to you. Generally we will tell you why we are collecting information when we collect it and how we plan to use it or these things will be obvious when we collect the information. We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us. We may also acquire lists from other sources, both from other companies and from other public documents.

Use of Information

We usually collect personal information such as your name, position, company name, address, and telephone number. When you are online, we collect information regarding the pages within our network that you visit and what you click on. As a general rule we do not collect sensitive information. However, if we do, it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfill administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes. We may also use your personally identifiable information to assist us in improving our products and services.

Use by Third Parties

We do not disclose your information to third parties without your express consent or if legally compelled to do so.

Use of Aggregate Data

Karen Dempster & Associates Creating Change may use personally identifiable information in aggregate form to improve our goods and services including our Web sites and make them more responsive to the needs of our customers. This statistical compilation and analysis of information may also be used by Karen Dempster & Associates Creating Change for marketing, advertising or research purposes.

Security

Karen Dempster & Associates Creating Change strives to ensure the security, integrity and privacy of personally identifiable information of our customers. We use a variety of physical and electronic security measures including restricting physical access to our offices and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorized use or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure

Access to Personal Information

You have a right to access most personal information we hold about you and if we deny access in some circumstances we will tell you why. To request access; please contact our privacy office as set out at the end of this document.

Online Links to Third Party Sites

Karen Dempster & Associates Creating Change may establish relationships with business partners that allow visitors to our Internet sites to link directly to sites operated by these partners. Some of these sites may be "co-branded" with our logo; however, these sites may not be operated or maintained by or on our behalf. These sites may collect personal information from you that may be shared with us. This Privacy Statement will apply to any personal information we obtain in this manner.  

Karen Dempster & Associates Creating Change is not responsible for the content or practices of Web sites operated by third parties that are linked to our sites. These links are meant for the user's convenience only. Links to third party sites do not constitute sponsorship, endorsement or approval by Karen Dempster & Associates Creating Change of the content, policies or practices of those third party sites. Once you have left our site via such a link, you should check the applicable privacy policy of the third party site.  

For further information

Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.  

In Summary

Karen Dempster & Associates Creating Change is committed to protecting your privacy. We use the information we collect on our site to make our services the best they can be and to enhance your overall experience. We do not sell, trade or rent your personal information to others.  

You are free to unsubscribe at any time or to make any amendments to the personal information you provide us, as you see fit.  

Privacy Officer

Karen Dempster
PO Box 7308
Upper Ferntree Gully Victoria, 3156
61 3 0412 014 371